Digital customer experience

Enhance how you connect with your customers online

Our digital experts design, develop and implement technology solutions to help financial services brands enhance online customer experience, improve engagement and drive acquisition.

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Digital strategy and customer experience (CX) design

Digital strategy, design and solutions built with financial services knowledge and customer experience expertise

Powerful financial calculators for online engagement

Off the shelf or custom Equate financial calculators, scenario modellers and 'what if' tools help you deliver stand out digital customer experiences

Our latest digital news & views

Latest news

GBST Digital wins its first Canadian client

One of the Top 25 Canadian Credit Unions has appointed GBST Digital to provide a suite of online calculators for its new website.

FNZ completes the sale of GBST to Anchorage Capital Partners, with FNZ to reacquire GBST’s capital markets division

Anchorage Capital Partners, a leading global private equity fund with extensive financial services and systems experience, acquires GBST from FNZ with the investment focussed on GBST’s wealth management division and its market leading technology platform. FNZ to reacquire GBST’s capital markets division.

GBST partners with U.S. company to inspire people to tackle debt and conquer financial goals

New Jersey-based company, Corporate Community Connections, Inc. (CCCI), selected GBST Digital to deliver a suite of online calculators to help promote financial freedom, becoming GBST’s second U.S. client and third across North America in six months.
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Our blog

A premortem should be one of your top 5 tips for a successful FinTech implementation

Orla Fourie sets out her top tips for ensuring success with fintech implementations, based on over 20 years of industry experience in client delivery and implementations.

Investing in user experience design adds value for financial services organisations – here’s 4 reasons why

What underpins a great customer experience online is when a user achieves their aim in the most effective way possible. User Experience (UX) design helps you do exactly this.

Learning to lead: digital transformation in practice

Stuart Heriot, Executive Manager – Enterprise Architecture, reflects on GBST’s approach to ongoing digital transformation and continuous business improvement and what we’ve learned as we move to an ecosystems future.

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