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Reframing disruption: Putting the customer first


Posted in: Calculators and Tools, GBST Digital
Published: 02/11/2018

The idea of ‘disruption’ is a hot topic in all sectors of the business world today, and financial services is no exception.

Rapid technology advances have democratised the sector and the global investment community’s appetite for new ideas has meant that many entrepreneurs are challenging the status quo.

Many of the disruptors that have already achieved success have recognised this opportunity and been able to respond quicker than established organisations.

But anyone can be a disruptor. All it takes is an idea, a new perspective, putting yourself in your customers’ shoes…




Download our guide below for some tips and case studies about customer-centric disruption

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