Leading global financial technology provider GBST hosted its inaugural Syn~ Global Forum in Hong Kong last week (11-12th November 2019).
The event bought together delegates from dozens of market participants including brokers, custodians and infrastructure providers for networking, learning and discussion around the theme of ‘Unlocking automation and efficiency in post-trade’.
GBST experts were joined by guest presenters from the ASX, HKEX, SWIFT, DTCC, Digital Asset, ValueExchange, Delta Capita, Amazon Web Services and Symphony.
Delegates included senior leaders from investment and custody banks using GBST’s Syn~ platform, including representatives from Raymond James & Associates, China Merchants Bank and Macquarie who shared their insights in panel discussions at the event.
Presentations from GBST experts demonstrated how Syn~ improves efficiency and customer service, highlighting benefits for clients from the AU$2m invested in the latest product release which includes 300 new features and cloud capability.
GBST also launched the new Syndy chatbot, which uses Machine Learning technology to provide banks and custodians with a customer self-service capability, leading to improved customer service and lower operational costs.
Denis Orrock, Head of Asia Pacific, commented:
“This event was a great opportunity for our clients from across the globe to get to know each other and collaborate on the challenges and opportunities in our industry. It was fantastic to see clients sharing their stories of using Syn~ and to see their excitement for the new technology and features we’re adding to their platform,” he said.
“The key message from all the presenters was the urgent need for capital markets firms to digitise their offerings and remediate legacy back-office technologies. This should allow them to thrive in a more competitive and cost-driven environment.”
GBST plans to host the event again in 2020 to continue connecting clients and driving innovation in the post-trade sector.